PudheKai

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Privacy Policy

How PUDHEKAI MENTORS (Shop Act ID: 06179982603) processes personal data on PudheKai, aligned with India’s DPDP framework for digital services.

Last updated: 12 August 2026

This Privacy Policy explains how PUDHEKAI MENTORS (Shop Act ID: 06179982603) (“we”, “us”), operating the PudheKai Platform at https://www.pudhekai.com/, processes personal data. For digital personal data of individuals in India, we act as a Data Fiduciary under the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable rules, as they come into force.

This notice is provided separately from our Terms of Use. It applies only to our online career-assessment and guidance services. We do not ship physical products and do not collect shipping or delivery addresses for goods.

1. Personal data we collect

Depending on how you use the Platform, we may process:

  • Account data: name, email, phone number, password/authentication identifiers, language preference.
  • Profile and context data: school/grade, demographic or family-context answers you choose to provide in assessments.
  • Assessment data: responses to personality, interests, intelligences, aptitude, and related questionnaires; scores and interpretations.
  • Service outputs: career recommendations, reports, mentor chat messages, and usage of Job Explorer.
  • Payment metadata: payment status, order/payment IDs, and amount (card/UPI details are handled by the payment gateway; we do not store full card numbers).
  • Technical data: IP address, device/browser type, approximate logs needed for security and reliability, and cookies or similar technologies for session and analytics.

2. Why we use personal data

  • To create and secure your account and provide assessments, recommendations, reports, and mentor features.
  • To process premium subscriptions and prevent fraud.
  • To improve the Platform (quality, safety, and product development), including evaluating AI-assisted outputs.
  • To communicate service messages (verification, receipts, support) and, only where you consent, optional updates.
  • To comply with law and respond to lawful requests.

3. Consent and children

Where required, we rely on your consent and/or other permitted grounds under applicable law to process personal data. You may withdraw consent for processing that is based on consent by contacting us; withdrawal does not affect processing already completed, and may limit features that depend on that data.

The Platform is designed for students, including minors. If you are under 18, a parent or guardian should review this Policy and supervise account use. We do not knowingly sell children’s personal data.

4. Sharing and processors

We do not sell personal data. We may share data with trusted processors who help us run the Platform, such as:

  • Cloud and database providers (for example, Firebase/Google Cloud) to host accounts and assessment data.
  • AI model providers (for example, Google Gemini) to generate interpretations, recommendations, or mentor replies from your assessment profile and prompts.
  • Payment gateways (for example, Razorpay) to process fees.
  • Email/SMS or support tools used to send verification and service messages.
  • Authorities when required by law.

Some processors may process data outside India. Where cross-border transfer occurs, we take steps consistent with applicable Indian law and contractual safeguards with those providers.

5. Retention

We retain personal data while your account is active and as needed to provide the service, resolve disputes, and meet legal, tax, or accounting requirements. When data is no longer needed for these purposes, we delete or anonymise it within a reasonable period, subject to backup and security cycles.

6. Security

We use reasonable technical and organisational safeguards (such as encrypted transit, access controls, and authenticated sessions). No method of transmission or storage is completely secure; please use a strong password and protect your devices.

7. Cookies

We use cookies and similar technologies for login sessions, preference storage, and analytics that help us understand Platform performance. You can control cookies through your browser settings; disabling some cookies may affect login or features.

8. Your rights

Subject to applicable law (including the DPDP Act as applicable), you may request:

  • Access to personal data we hold about you
  • Correction or completion of inaccurate data
  • Erasure of personal data (where legally permitted)
  • Withdrawal of consent for consent-based processing
  • Grievance redressal regarding our data practices

To exercise these rights, email hello@pudhekai.com from your registered address. You may also complain to the Data Protection Board of India when that mechanism is available under applicable law.

9. Contact & grievance officer

For privacy questions or complaints:

Owner / Grievance Officer

  • Name: Pradnya Deshmukh
  • Entity: PUDHEKAI MENTORS (Shop Act ID: 06179982603)
  • Address: T6 203, SKYi Songbirds, Bhugaon, Pune – 412115, Maharashtra, India
  • Email: hello@pudhekai.com
  • Phone: +91 9284394574
  • Working hours: Monday to Friday, 9:00 AM – 6:00 PM IST